STOP LOSING CLIENTS DUE TO POOR COMMUNICATION
Turn Clients Into #1 Fans With 24/7 Rockstar White Label Support
The best way to take care of your clients is with a rockstar team working behind you...to make YOU look amazing. That’s why we offer excellent support that’s always available, 24/7, 365 days a year.
My messages have dramatically decreased & my agency has been taken to a whole new level... The price of admission is worth 20x the value!
BRIDGETT
HOW WOULD YOU LIKE TO SPEND 0 HOURS PER WEEK ANSWERING CLIENT Q'S?
...We've got you covered.
We get it. You’re a busy person. You have to prioritize – which means picking and choosing where you spend your time, energy and money. Why not make it easy on yourself by outsourcing white label support?
We aren't just anybody. We're Support Rockstars, and we go out of our way to make every single client interaction a perfect 10.
SOME OF THE AWESOMENESS YOU'LL GET WHEN YOU HIRE
SUPPORT ROCKSTARS...
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WE ACT AS PART OF THE TEAM
WE BLEND IN SEAMLESSLY TO LOOK LIKE AN EXTENSION OF YOUR TEAM AND GIVE YOU CREDIT FOR BEING AWESOME, ALWAYS 100% WHITE LABEL
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OUT OF THIS WORLD CLIENT SUPPORT
WE’RE HERE TO SUPPORT YOUR CLIENTS 24/7… WITH THE FASTEST RESPONSES FOR FLAWLESS COMMUNICATION
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DEDICATED AGENCY CHANNEL
YOU AND YOUR TEAM WILL GET DIRECT ACCESS TO OUR AGENCY SUPPORT EMAIL FOR ROUND-THE-CLOCK PRIORITY ASSISTANCE
LET US SHOW YOU WHAT MAKES US
SUPPORT ROCKSTARS...
The secret to making clients stick is to perfect the communication process so that they always feel taken care of...
And the secret to perfecting communication is to pass it off to the Rockstars.
AND THAT MEANS NOT TRYING TO DO EVERYTHING YOURSELF
TURN CLIENTS INTO #1 FANS WITH SUPPORT ROCKSTARS
WE'VE ALWAYS GOT YOUR BACK
WITH EFFICIENT, EFFECTIVE COMMUNICATION THAT WOWS
WE'RE HERE TO MAKE IT BETTER
WE BELIEVE IN CONSTANT IMPROVEMENT
Imagine a world where every one of your clients gets a quick, helpful response, every time they reach out...
...A world where ZERO messages get missed in your inbox or hit with a "Sorry for the late response."
That's the world we live in. We hope you wanna live in that world, too.
LET THE RESULTSSPEAK FOR THEMSELVES!
When you say yes to this offer you're paying to generate HUGE VALUE for your agency. Not only will you receive the best support, but you'll also save yourself tons of time and headaches. Just take it from all the happy members of our amazing Support Rockstars family.
LET THE RESULTSSPEAK FOR THEMSELVES!
When you say yes to this offer you're paying to generate HUGE VALUE for your clients. Not only will you receive all that we’ve built out, designed, and written just for you, but you'll also save yourself tons of time and headaches. Just take it from all the happy members of our amazing Support Rockstars family.
"I greatly prefer to work with them for any tech support I need over the company that created the software! Their support is always prompt, fast, easy to access, and they are always on top of it. If you are on the fence about going with this support for your clients using your CRM, I would definitely recommend taking the chance and taking your agency to the next level."
IGGY ODIGHIZUWA
Online Business Transformation
"YES!! I could not have a SAAS Agency without them. I get to focus my time and energy and my team on offers, strategy, and other fun stuff and not have to spend a lot of time on customer service issues."
CONNIE PAK
Tuckdin Marketing
IF YOU STILL HAVE
QUESTIONS...
HOW DOES YOUR SUPPORT WORK?
Support Rockstars allows you to spend 0 hours per week in support by answering all of your customers questions in our done-for-you ticketing, complete with your branding so that it looks like it's all YOU!
HOW DO I GET AGENCY SUPPORT?
As an agency owner you have a couple of different express areas for support. You have live chat access inside of our membership area as well as a dedicated inbox for any agency related support questions - vip@supportrockstars.com.
DO YOU HAVE ADDITIONAL COSTS PER CLIENT?
Nope.
WHAT ARE SUPPORT HOURS?
Our team is supporting your users 24 hours a day responding to your tickets — with an average response time of 3.5 hours. We work in PST, MST, CST, EST and Australia (GMT+10) time zones.
HOW LONG DOES IT TAKE TO GET SET UP?
Setting up Support Rockstars will take less than 15 minutes, and we will be there to support you every step of the way.
HOW LONG DOES IT TAKE TO GET SET UP?
Setting up Support Rockstars will take less than 15 minutes, and we will be there to support you every step of the way.
WHAT HAPPENS WHEN MY CUSTOMERS HAVE QUESTIONS ABOUT SOMETHING OUTSIDE OF SUPPORT?
Our goal is to take as much off of your plate as possible. We keep a unique doc for each agency so that if special circumstances arrive we can deliver the right answers to your folks as fast as possible. If something comes up where we don’t have the answer we let them know that we’ll expedite it to the correct team member. Let’s say they ask, “What’s going on with my Facebook ads?” We’ll respond “I’m only on the tech support team but I can pass this along to our ads team and someone will get back to you ASAP via email or phone. Would that be alright?”
DO YOU COMMUNICATE AS SUPPORT ROCKSTARS OR AS MY AGENCY?
We act as part of your team and keep everything completely white labeled and branded to your agency. We can receive emails from your branded address and to ensure deliverability we use a generic email for sending out responses. Your clients will be raving about how fast and helpful your support team is, while you spend 0 hours learning or doing support.
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ARE YOU READY TO WIN?
THIS IS A NO-BRAINER MONEY MOVE. SELL MORE AND RETAIN LONGER WITH SUPPORT ROCKSTARS. WE GUARANTEE IT.